Couchbase BloomReach Implementation & Managed Services

Couchbase BloomReach Implementation & Managed Services

About Couchbase

Couchbase provides the world’s most complete, most scalable and best performing NoSQL database. Couchbase counts many of the world’s biggest brands as its customers, including Beats Music, Cisco, Concur, and Disney, among others.

The Work

Authentic was engaged by Couchbase to provide a BloomReach Experience implementation and full managed service solution. The initial phase of the project was governed by strict timelines, as the launch was required to coincide with a product release. The Couchbase business directive was driven by the following problems:

  • Disjointed experience
  • Limited security around users and lead generation
  • Ineffective contribution model
  • Minimal analytics for content
  • Disparate technical architecture across site sections

The Solution

To support Couchbase, authentic. delivered a full BloomReach Experience Implementation and site build-out within 12 weeks. Working in collaboration with a third-party design agency, Authentic implemented a site redesign and provided the organization with increased functionality and capabilities. The solution encompassed:

  • Stable and solid foundation on BloomReach Experience
  • Authentic managed clould-based (AWS) infrastructure for maximum uptime and scalability
  • Standard data model for growth
  • Pages/content optimized for personalization and relevancy
  • Infrastructure to scale in the cloud
  • Fully integrated single sign on and identity management
  • Marketo and Google Analytics integration